Meet Our Team

Barrett Benefits Group

Mike Barrett


Mike started BBG in 2003 with a focus on bringing customized options to his clients. Since BBG is an insurance brokerage and TPA, those options can be envisioned and managed by Team BBG. A client once gave Mike the best compliment by saying, “What BBG does is easy to explain but hard to execute.” Like many Clevelanders, Mike has lived in other parts of the country but then returned “home.” He commenced his first decade after college teaching high school, coaching, and earning a graduate degree on a fellowship from Columbia University. Mike and his family own an obscene amount of Browns, Guardians, and Cavs merch.

Phone: 216-503-4134

Kathy Salsbury


Kathy joined BBG in 2005 and assisted Mike with the processing of SharedFunding claims. Today she runs the successful SharedFunding department at BBG. Kathy’s past experience is in office work. She enjoys spending time with her family.


Terry Coffey

Client Services

Terry joined BBG in 2005 to assist with client relations, service, and baking delicious brownies for our clients. Her former work life was in pharmaceutical sales. Terry received her undergraduate degree from Miami University. Terry’s hobbies include spending time with family, running, baking, and spending time at the beach.


Kris Levis

Customer Service

Kris brought her strong customer service skills to the BBG team in 2008. Kris formerly worked as a pharmacy technician and in medical home healthcare. Kris’ certifications include CPhT and CNA. In her spare time, Kris loves to spend time with family, read, camp, and bike.


Tom Barrett

Medicare Specialist

Tom joined BBG in 2008, and our Florida client base grew. Formerly, he served in executive-level roles with several insurance and healthcare organizations. Tom is a graduate of the University of Notre Dame and the Miami University School of Business. He holds a life, accident, and health license and serves as a fully certified Medicare agent. Tom loves to study and evolve in his faith, spend time with family, cycle, work out at the YMCA, and avidly follow college football and the U.S. national soccer teams.

Tom Barrett / LinkedIn

Pam Mayer


Pam joined BBG in 2010 to assist with the processing of SharedFunding claims. Her former work experience included human resource assistance, working with a local airline, sales management, manufacturing, and secretarial work. Pam has studied business and office management. Pam enjoys birdwatching, hiking, spending time with her dog, and enjoying nature.


Carson Frankovits

Director of Operations

Carson joined BBG in 2011 in sales, but his role has morphed into leading the operations of BBG. Carson previously worked as a project manager for several large corporations. He received his undergraduate degree from Akron University. Carson is a licensed life, accident and health agent. Carson enjoys spending his time with family and friends.


Mary Bohn

Mary Bohn

Account Management

Mary joined BBG as a Senior Account Manager leading our large group department. Mary possesses 15 years of employee benefits experience. In companion with mastery of the insurance market, Mary is passionate about strategy, compliance, and technology. Mary, her husband, and children are Lakewood residents and spend time cheering on their kids who are Lakewood Rangers.


Laura Jaskiewicz


Laura joined BBG to assist with SharedFunding claims and processing. Laura’s former work experience includes working in the insurance industry. Laura’s spare time is filled with family, fishing, hiking, and camping.

Brenna Czarnecki

Billing and Enrollment

Brenna joined BBG in 2013 bringing her office and relational skills to the team. Formerly, Brenna managed a local real estate office and has volunteered for many years in her community and church. Brenna loves spending as much time as possible with her son who lives in Charlotte, NC and daughter who lives in NYC.


Kate Goddard


Kate joined BBG in 2015 to assist with SharedFunding claims processing. Kate formerly worked as a children’s librarian. Kate has received a Master’s in Library and Information Science, Master’s in Arts in Children’s Literature, and a Certificate in Irish studies. Kate loves to read, garden, take long walks with her dog, and cheer on her favorite sports teams.


Melissa Woodson

HR Advisor

Melissa joined BBG in 2015 to manage the human resources for one of our largest clients – a network of charter schools. Melissa has 18 years experience in managing human resources and is a member of SHRM both nationally and locally. Melissa loves to spend time with her kids, bowling, dancing, and eating tacos!


Polly Bresock

Customer Service

Polly brought her 30 years of customer service experience in medical claims and insurance to BBG in 2015. Polly previously worked as an office manager in a medical office. Polly loves to spend time with her two big dogs and enjoys gardening.


Betty O'Scier

Customer Service

Betty joined the BBG customer service team in 2017. Betty’s past work experience is in customer service and medical billing. Betty has completed secretarial and computer coursework. Betty loves to work on her yard and house, bake, cook, and play with her dog Alvin.


Rachel Lipscomb

Account Management

Rachel joined BBG in 2018. Rachel worked her way up to General Manager with the McDonald’s corporation and maintained that role for 5 years. Rachel holds a BA in Psychology from CSU, a Bachelors of Hamburgerology, is certified in Wedding & Event Planning from Colorado Technical Institute, is a certified Smartsheet Product user, and is licensed in life, accident and health. Rachel enjoys spending time with family, crafting, swimming, playing a casual game of softball, and doing anything wedding or décor related.


Tammy Anderson


Tammy joined BBG in 2018 to assist in the processing of SharedFunding claims. Formerly, Tammy worked in property management and holds several housing certifications. Tammy loves spending time with family.

Donna Kolojek


Donna brought her accounting skills to BBG in 2018 to assist with the analyzing and tracking of financial data. Donna previously worked in customer service and outbound logistics for a local company. Additionally, she worked 19 years with a large manufacturer inside of accounts receivable and collections. Donna holds a BA in Organizational Leadership from BWU and certifications in Leadership, sustainability, and HR Management. Donna enjoys gardening, spending time with their two cocker spaniels, and seeing movies with her husband and daughter.


Beth Miller

Beth Miller

ICHRA/SharedFunding Administration

Beth joined BBG to help lead our ICHRA/SharedFunding department. Beth has been in the insurance market for over a decade with a focus on individuals and small groups. An avid reader, Beth and her husband share a love of the arts and spending time with their awesome kids.


Ashley Mahrs


Ashley joined BBG October 2020 as a SharedFunding claims administrator in companion with becoming blackbelt in the arcane world of medical claims and EOBs.  Ashley possesses an associate’s degree in Culinary. Ashley was a chef from 2008 to 2019. Beyond the vital work of processing claims, Ashley also loves volunteering at a horse stable and hiking.

Rowan Walters

Rowan Walters

Benefits Administration Software

Rowan leads BBG’s benefits administration department. Rowan’s mastery of benefits technology helps drive efficiency and value into our clients’ employee benefits operations. Rowan is a talented artist and she and her husband love hiking throughout northern Ohio. They also enjoy their multiple freshwater aquariums.


Sharon Shaw

Account Management

Sharon is a small group account manager and joined BBG in 2022. Sharon has vast experience that includes posts at Progressive, an independent agency, and a large medicare provider. She is also deeply knowledgeable in compliance, alternative funding, health tech and so much more. Sharon and her husband love exploring the outdoors in northeastern Ohio as well as enjoying their grown children.


Mia Campbell

Marketing / Sales Assistant

Mia joined BBG in 2022 immediately after her graduation from John Carroll University. Mia is helping to lead our marketing/sales department. Mia’s hard work at JCU and her previous experience working her way through school have served her well helping BBG’s growth. A native of western Pennsylvania, Mia has enjoyed her post-college time learning more about NEO.


Alyssa Hannah

Ashley Kolojek

Ashley Kolojek

Ashley joined the BBG team in June of 2022, starting as a Assistant Account Manager. She came from the illustrious world of film production, having graduated from BGSU with her Bachelors of Fine Arts with a Minor in Business Management, and several successful years working on films alongside names such as Adam Driver (Wheat Germ, 2022) and Rick Page (Snow Globe and the Cat, 2021). She was happy to join the team alongside her mother, Donna Kolojek, eventually finding her place as a ICHRA Assistant Account Manager. Ashley enjoys a variety of hobbies such as sketching, playing the harp, and video games in her free time.


Brianne Harrison

Brianne joined BBG in 2022 as part of the Account Management team. With several years of experience in the group health and ancillary markets, Brianne brings a wealth of knowledge and expertise to the table. Her commitment to providing personalized solutions ensures that clients receive the best possible outcomes for their unique situations. Outside of the office, Brianne, alongside her husband, enjoy traveling back to their home state of California, and spending time with their beloved pup, Kaya.


Kevin Conway

Kevin joined the BBG Team in 2022 as the Marketing and New Client Acquisition Manager. His focus is on growing BBG from an organic approach. In his free time, he enjoys being with his family and rooting for Cleveland sports teams.


Lower Your Costs and Keep Your Benefits

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593 Broadway Ave.
Cleveland, OH 44146


805 E. Bloomingdale Ave #777
Brandon, FL 33511


6484 Buffalo Rd.
Harborcreek, PA 16421

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Fax: 866-539-5643

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